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Zapopan, Jalisco, Mexico
Job reference: R-040445
Posted date: Apr. 17, 2019

AstraZeneca is one of the world’s most exciting bio-pharmaceutical companies. From scientists to sales, lab techs to legal, we’re on a mission to turn ideas into life-changing medicines that improve patients’ lives and benefit society. We are active in over 100 countries and we employ over 59,000 people. We are an  innovation-driven biopharmaceutical with over 60 years of experience.

AZ Global Technology Center Guadalajara

The AstraZeneca GTC in GDL, is a vibrant, high-energy facility, fully equipped to support our business with 490 IT professionals. We continuously improve our IT environment by innovating for competitive advantage. We are fully committed to redefine and provide support to enterprise-wide IT solution platforms, infrastructure and services.

Primary Responsibilities:

  • Ensures overall health and wellness of the SAS GRID platforms
  • Designs, implements, and maintains platform security of the SAS GRID platform – (combination of SAS GRID, Red Hat Enterprise Linux and Citrix)
  • Provide support in development/maintenance of process automation and documentation
  • Establishes best practices and guidelines for SAS usage
  • Provides support in timely resolution of issues reported by end users by partnering with internal & external teams as required.

Required Skills & Experience:

Technical Skills:

  • Must have strong hands-on Linux/Unix Admin skills with ability to write scripts in Unix Shell, Perl, Python or similar, to automate operational tasks
  • Must have experience installing hot fixes, service packs, upgrades as well as add-on software components.
  • Must have experience in troubleshooting and root cause analysis of operational issues
  • Must be familiar with / have working knowledge of Citrix virtual desktop platform and Windows OS
  • Experience collaborating with internal and external teams for the installation and configuration of various aspects of the SAS GRID platform such as storage, server, LDAP, networking, Citrix, database and other IT administrators to support ongoing operations for meeting the business needs
  • Hands-on SAS GRID Platform administration skills / certification OR Base SAS programming experience / certification is a plus
  • Experience administering SAS GRID software in a multi-node environment running on a Linux OS is preferred but not required
  • Hands-on experience as a SAS GRID Manager 9.x suite in a Linux environment performing system monitoring, log analysis, performance analysis, performance tuning and capacity planning (preferred but not required)
  • Be able to translate a customer’s business needs to a solution on the SAS GRID platform (preferred but not required).

Non-Technology / Soft Skills

  • Must have ability to generate written documentation of all work performed
  • Must have customer-focused demeanor, effective oral and written communication skills
  • Must have superior customer service skills, ability to multi-task and address complex support issues in a mixed technology environment
  • Must have ability to work on incidents & requests and resolve within agreed SLA’s

AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law.

Linux/Unix Admin
Information Technology

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  • Information Technology, Zapopan, Jalisco, MexicoRemove