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Warsaw, Mazovia, Poland
Job reference: R-048590
Posted date: Apr. 08, 2019

Working as a key member of our UK HR Services Team, and reporting to the UK Payroll Lead, we are looking for a customer service oriented analyst to support activities related to payroll processing for our UK population.  You will serve as a payroll subject matter expert across HR and ensure operational excellence in payroll and time management systems and processes.  This role will be part of the UK Payroll Team and is responsible for accurate, timely, and compliant payroll taxation for approximately 7,000 employees. Overall our team’s objective is to provide efficient process execution, effective issue resolution and accurate HR time and payroll data in support of an excellent customer experience.

Candidate Focus & Challenge:

  • Passion to create a great support customer experience
  • Translate business payroll requests into mass upload templates of payroll input, submit them to the payroll vendor for processing, ensure prompt processing, and validate accurate processing via auditing procedures
  • Ensure payroll vendor receives all payroll instructions in a timely manner, reconcile instructions  sent against vendor reports
  • Perform overpayment recovery process and apply appropriate regulations as required to ensure compliance
  • Perform appropriate audit controls to ensure payroll is processed accurately
  • Convert payment requests to mass upload templates, submit to payroll vendor for processing, and review pay simulations to ensure processing is accurate
  • Support execution of VIP payroll and data transactions required
  • Complete payroll reconciliation and processing of various periodic reports, e.g. pension leavers, sales bonus processing and missing national insurance numbers
  • Respond to payroll ticket escalations
  • Research and resolve employee pay and time issues
  • Act as subject matter expert for AZ payroll and applicable terms & conditions
  • Work with other in-country HR teams and Regional HR Centre to manage complex employee transactions (e.g. redundancies, involuntary terminations, etc.)
  • Use the HR knowledge base and internal work instructions to ensure that processes are executed correctly and customer guidance is provided in an effective and consistent manner
  • Look for opportunities to improve process execution and technology usage, working with Payroll Lead to prioritise and implement improvements

Candidate Knowledge, Skills & Experience:

  • Experience supporting HR processes and transactions (ideally in Workday)
  • Knowledge and Experience of UK payroll legislation.
  • Understanding of payroll management and integrations gained through direct experience working in a Payroll/HR Data team would be preferred
  • Keen attention to detail and focus on data accuracy
  • Understanding of common HR and service centre enabling technologies – e.g. case management, telephony and online user portals
  • Able to communicate fluently in English
  • Demonstrated ability to manage competing tasks efficiently and prioritise workload within a matrixed team environment
  • Highly developed communications, organisation and interpersonal skills
  • Proven ability to work with confidential data
  • Experience of delivering against Service Level agreements, including working with third party providers to meet work deadlines
  • Ability to think analytically and effectively problem solve using creative solutions
  • Services minded with a “can do attitude” – dedicated to providing good service with a customer focus

AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. AstraZeneca only employs individuals with the right to work in the country/ies where the role is advertised.

Payroll & Time Analyst
Human Resources

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