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Seoul, Seoul, South Korea
Job reference: R-047781
Posted date: Mar. 27, 2019

Purpose of the Job

  Delivery of medical information on AZ products to healthcare professionals and internal customers. Responsible for one or more therapeutic areas covering multiple products.

Typical Accountabilities For MI

  • Collect, extract, evaluate, summarize and disseminate up-to-date, accurate, high quality information with balanced and effective manner to both external and internal customers in compliant way in terms of AZ policy and regulations with the purpose of appropriate use of company products.
  • Respond to company product-related questions from external customers only reactively, and Make sure that patients must not be given medical advice, but instead be referred to their Health Care Providers.
  • Respond to queries concerning Unauthorized Company Products or Uses in compliant way. Even though queries from Health Care Providers were indirectly received via AstraZeneca colleagues(ex. Sales reps, or MKT), response must be delivered to Health Care Providers directly, and must ensure that commercial personnel(sales reps or MKT) never be involved in communication route.
  • Ensure response to queries from Health Care Providers meet all of the requirement utilising standard responses and documentation
  • Maintains up to date knowledge of AZ therapeutic areas and products plus competitor products
  • Maintains up to date knowledge of library facilities, information retrieval systems and information technology
  • Maintains up to date knowledge of medical literature to evaluate and utilise appropriately in Medical Information responses
  • Maintains Medical Information database for own products
  • Maintains up to date knowledge of copyright and data protection regulations and operates in compliance with these requirements
  • Ensure minimal personal information to be gathered for the purpose of query handling based on personal information protection law.
  • Develop and maintain high-quality product knowledge enhancement tools and effectively deliver to related functions.
  • Produces management reports to track volume and pattern of HCP requests, and performance against Medical Information KPIs
  • Ensures timely reporting of suspected adverse events with AZ products (in conjunction with Patient Safety) in compliance with local regulatory requirements and global AZ Safety Reporting requirements

Functional Capabilities

  • Scientific knowledge
  • Communication skills
  • Strategic Partnering

Essential Qualification

  • MI specialists experience is preferred.

Medical Information Specialist(Contractor)
Medical Affairs

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