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Petaling Jaya, Selangor, Malaysia
Job reference: R-037969
Posted date: Jun. 12, 2019

AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. At AstraZeneca, we're proud to have a unique workplace culture that inspires innovation and collaboration. Here, employees are empowered to express diverse perspectives - and are made to feel valued, energised and rewarded for their ideas and creativity.

Global Finance Services is at the heart of the Finance function - accountable to the AstraZeneca (AZ) Group for the design and delivery of high quality, simple to operate transactional finance processes that enable our customers to focus on AZ’s strategic priorities.  

Our processes cover record to report, purchase to pay and order to cash and we drive AZ’s cash focus through disciplined management of supplier and customer payment terms and practices. GFO provides P2P/T&E process helpdesk services to internal AZ and external end users, including training support to internal AZ users. Plans are in place to extend the scope and internal customer coverage during 2017.

Global Finance Services operates globally through a combination of in-house captive and offshored business process outsourcing (BPO). The BPO elementhas been provided in partnership with our service provider partner Genpact since 2008. 


As the successful role-holder is responsible to carry out transaction processing activities within a specified process area to meet the needs of both internal and external customers in accordance with agreed service levels and in compliance with internal controls and procedures, ensure quality and accurate delivery of services within agreed key performance indicators (KPIs) and as defined in the Service Level Agreement (SLA), support process improvement initiatives as outlined in APBS scorecard and perform day to day and the month-end close accounting activities related to R2R, within well defined guidelines.

Roles and Responsibilities

- Deliver professional and consistent service to customers. Resolve Local Country inquiries that have been escalated by the team, for RTR function.

- Perform various tasks related to, and established for, handling transaction processing independently, including resolving complex queries and investigations in a timely manner in the area of RTR. - Support Team Lead to review entries posted by team to ensure accuracy. Analyzes the accounting entries, identify and resolve issues where necessary under minimum supervision. Carry out all reporting requirements accurately and within specified timescales. Prepares and produces monthly reports as assigned, highlight and rectify any identified anomalies.

- Contribute to development/changes in systems and process improvement initiatives as outlined in APBS scorecard. This includes preparing and updating process documentation.

- Work collaboratively with internal customers and stakeholders.

- Support team lead and team members in activities to enhance the effectiveness of the team. Provide technical guidance or coaching and allocating work to others with minor supervision role. May need to supervise a group of team members in a specified process area and provide feedback to Team Lead as needed. - Support Team Lead to review compliance to key controls as identified in the FCF/SOX documentation.

- Support the Team Lead to review the KPI metrics related to RTR function and provide commentaries where required.

- Support Team Lead when there are any ad hoc activities or project.

- Back up responsibilities of Team Lead during his/her absence.

Education, Qualifications, Skills and Experience

- Candidates must have at least Diploma in Finance & Accounting/Commerce or equivalent

- Possess 2-4 years of accounting work experiences

- Graduates and candidates pursuing a professional qualification (Part Time) in ACCA, CIMA or any other relevant qualification are encouraged to apply

- Knowledge and experience in SAP, Oracle or other ERP system will be an added advantage

- Experience of working in a shared service centre across a global /large organization will be an added advantage

- Good communication skill and able to communicate effectively in English.

- Where required, proficiency in a particular foreign language is needed.

RTR Analyst (Japanese Speaking)

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