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Location:
Chennai, Tamil Nadu, India
Job reference: R-045204
Posted date: Mar. 22, 2019
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Job Description

We have exciting opportunities for Java/J2EE technical lead to impact Drug Discovery projects, working as part of global Discovery Chemistry and Screening within the Science & Enabling unit’s IT department.

The purpose of the service is to provide a set of well-maintained applications supporting R&D processes at all R&D sites. The applications are anything from local to global and non-regulated, non-critical to critical and regulated.

The effect of the service is to ensure stability and reliability of applications. It delivers ongoing maintenance and changes if required covering both commercial (COTS) and in-house developed (Bespoke) applications.

The purpose of the service team is to provide an agile, responsive and knowledgeable Application Service to AZ Research & Development community globally across all R&D sites.

Each member of the team should be focusing on positive business outcomes and customer satisfaction in each interaction with the user community.

The service is coordinated globally and provides support, maintenance and availability of in scope applications through local support teams at major R&D sites to allow direct interaction with customers. AZ Chennai supports applications used from early Discovery phases to late stage Clinical, safety and regulatory and safety. The applications are running on either cloud or AZ supported platforms and clients e.g. Windows 7, Vista, Lab PC and Linux workstations.
The service manages enhancements, changes and releases into the R&D application estate in a controlled and  coordinated way.

These set of applications provide novel approaches for scientists to generate models of data and to archive such models to communicate these to drug projects.

Accountabilities/Responsibilities:

The scope of the service covers a large set of scientific solutions.  It is essential to have a good understanding of the business context and the R&D Processes where the solutions are being used. Working with a specific application often requires in-depth understanding of the business process and scientific awareness in all R&D Domains.

Analyzing and further developing Algorithms as well as business workflows are a common activity in the team.

The Java/J2EE technical team member will work closely with the technical team lead, operational service manager and the E2E capability service manager to ensure sophisticated and on-time delivery and service of the different applications. He/she will also collaborate closely with different application support teams, vendors, scientists driving the delivery of world class IT services. He/she will be responsible for ensuring Application Support teams deliver services according to the defined business requirements, adhere to AstraZeneca global standards, agreed Service Level Agreements and are managed in accordance to the IT Service Delivery Framework (ITIL).

To be successful in delivery, he/she must work very closely with the Application specialists and the Middleware specialist in the infrastructure teams, when resolving incidents and problems as well as when testing and deploying new version of application code or Middleware components.

Another important part of a successful delivery of the service is the close and direct relation with our customers. Each team member will have regular contact with our customers via phone, IM’s or email.

We expect all members of the team to work in an Agile and Lean way, using fit for purpose, low overhead processes to underpin the work.

Main responsibilities

·     Should take ownership of application management for the clinical or regulatory domain

·     Operational delivery of Application Management services to the agreed service levels (SLA), including the planning of daily and long-term team capacity management activities.

·     Ensuring that the IT Service Delivery Framework is adhered to by your team members under their jurisdiction (Incident, problem, change, and release management)

·     Application availability Management. Understand the Customers' requirements for IT service availability, mapping this to the capabilities of all the elements of the technology stack to ensure that availability targets in all areas are measured and achieved, and that they match or exceed the current and projected needs of the business.

·     Ensuring that the applications and their underlying platforms are monitored in accordance with application needs and best practice.

·     Ensuring bugs/ defects are identified and remediated. Ensuring that the operational impact of any proposed solution is understood and agreed where appropriate.

·     Operational execution of the recovery actions detailed in the application recovery plan.

·     Implementation of patches which have been identified by appropriate third parties and for the successful application of the patch in adherence to the IT Support Framework. Operational impacts need to be understood and agreed where appropriate. This includes ensuring that a full technical assessment for the underlying platforms is completed.

·     Implementation of application upgrades

·     Operationally managing all middleware and application components, increasing capacity as required and needed, in a proactive approach.

·     Completing the Application Life Cycle plans for individual applications, which incorporate all attributes of the technology stack, to the required level of detail and any investment plans required.

·     Recommending continuous improvement solutions to the technical team lead, Operational Service Manager and  E2E Capability Service Manager. These recommendations are based on analysis of trends identified through service operation, monitoring and outputs from service health checks.

·     Maintaining and updating all documentation associated to the service throughout its lifecycle, including but not limited to AZBORG and CMDB

·     A key stakeholder in accepting the service into live operation through the Service Introduction Process.

·     Reviewing the performance of the applications within the capability and agreeing mitigation actions and where appropriate with the Service Line Lead.

·     Undertaking the application risk management activity and communicating and agreeing the aggregated risk position.

·     Producing an aggregated performance report that is linked to the business performance reporting such that IT performance can be clearly aligned to business outcome.

·     Any audit, providing information, data etc.

·     Application rationalization. Recommending rationalization opportunities when application functionality or technology is the same. Executing the activities to rationalize.

·     Decommissioning and Service Retirement, executing the Process and completing the decommissioning activities for middleware and application components.

Essential Skills:  

  • 3-5 years of experience with hands-on Java/J2EE coding, across application development and support. Handling this with Multi-vendor, multi-platform experience is definitely required
  • Programming/scripting skills and experience (e.g Python, Java, Bash)
  • Unix intermediate commands and scripting skills
  • Database skills (e.g. MySQL, oracle)
  • Experience with configuration management software (e.g. Git repository etc ..)
  • Bachelor’s degree(s)
  • Excellent communication and facilitation skills, with the ability to work with others to achieve objectives
  • Should have worked in a team and guided them with technical issues
  • Good team player, and the attitude to work with highest integrity

Preferable Industry

Experience from any below pharmaceutical development areas (domains) below would be an added advantage:

  • Drug Development: Discovery Chemistry & Screening

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Engineer
Information Technology

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