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Location:
Chennai, Tamil Nadu, India
Job reference: R-046891
Posted date: Mar. 21, 2019
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Job Summary

The Veeva CRM Application Engineer will be part of the SDC application development team for the Veeva CRM platform for 60 countries across the globe, based out of state of the art IT facility in Chennai.
Primary responsibility will be executing the design, development, implementation, and support of change requests and projects related to the Veeva CRM Platform. This will involve all aspects of planning, analysis, design, development, testing, and implementation of solutions.

The role will specialize in technologies related to the Veeva CRM platform primarily (Veeva CRM / Salesforce Configuration, Workflow, Reports, Apex, Visual Force, Apex Data Loader, etc…) with cross-training opportunities in related Veeva (Vault, MyInsights, HTML5, Javascript) and data technology platforms (Reltio, Informatica, Snaplogic).

Job Description

Role and Responsibilities

  • Serve as an internal consultant and SFDC/Veeva expert for IT and business partners across regions and business areas (Commercial, Medical)
  • The configuration of Salesforce / Veeva CRM as per various Market needs
  • Development of custom Salesforce / Veeva features
  • Advanced troubleshooting, break-fix for issues spanning Veeva and related integrations

Essential Skills and experience

  • 2 to 6 years of IT experience majorly in Veeva CRM
  • Experience in working in Veeva CRM support or development projects.
  • Experience of working in Sales & Marketing Portfolio preferably in the Life Sciences Industry.
  • Technical expertise on Veeva, understanding of the real-world use of sales force automation and business processes.
  •  Configuration and implementation of Enterprise solution & Architecture of Veeva suite of products
  • Ability to develop solutions to complex problems that require a high degree of ingenuity, creativity, and innovation within the boundaries of industry compliance regulation.
  • Proficiency in Veeva implementation and functionalities like cycle plan, call management, Sample management, Accounts management, Multichannel activities, Product management, Territory management etc.
  • Knowledge in Veeva Vault implementations, CLM management, Engage and Approved Email
  • Experience in developing Apex Classes, Apex Triggers, Batch Apex & Process Builder.
  • Experience in building Visualforce Pages, Visualforce Custom Controllers, Components, Custom Objects, Reports, Dashboards, Tabs and Customer Portal
  • Experience in large data migrations using SF Data Loader and Export\Import salesforce utilities.
  • Experience of Agile methods
  • Excellent communication and interpersonal skills.
  • Excellent spoken and written English language skills.
  • Master’s / Bachelor’s degree or equivalent.
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Consultant - Veeva CRM Application
Information Technology

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