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Cambridge, England, United Kingdom
Job reference: R-034914
Posted date: Oct. 09, 2018

The Robotics Process Automation Delivery Lead is a member of the AstraZeneca Science and Enabling Units Engineering team. Our engineering team is being expanded and we are looking for problem solvers who take accountability for their work and refuse to give up. Our team values creating thinking, honestly, and technical ability.

About AstraZeneca

AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. At AstraZeneca, we're proud to have a unique workplace culture that inspires innovation and collaboration. Here, employees are empowered to express diverse perspectives - and are made to feel valued, energized and rewarded for their ideas and creativity.

Science and Enabling Units

Our Science and Enabling Units IT vision is to deliver the best science IT capabilities in biopharma, which we define as agile, responsive and fit-for-future. Our goal is to engage with our stakeholders as a strategic partner in delivering life-changing medicines to our patients. The desired effect of your role as the Global RPA Delivery Lead is to take accountability for delivering a ‘Best in Class’ IT experience through appropriate delivery of RPA to our Global Business Services customer.

About this Role

Our Robotics Process Automation platform consists of the key automation platform as well as auxiliary tools and automations required. This is a great opportunity for the right candidate to lead delivery and technical strategy of how we automate. This includes executing the process, managing the delivery and support IT teams and contributing to the governance for getting the most value from our investment in the RPA platform, as well as improving our process through innovation, automation, and superior technology.

You will be accountable for all aspects of global delivery on the RPA platform working closely with other IT teams supporting the platform itself. You will be implementing the agreed technology standards, technical design, and delivery on the platform and associated resource capacity, alongside communication to leadership and stakeholders.

The RPA Delivery Lead will oversee all areas of technical delivery of a team of on-shore and off-shore technical resources and will have a mix of direct, matrixed, and 3rd party contract resources. Individuals with this role will influence on a global level, typically leading global teams based in multiple countries. Automation can be done or done well. The candidate we are looking for should be able to help us automate well and in a sustainable manner.

Typical Accountabilities

  • Overall delivery accountability for all new Robotic Process Automation delivered via AZ IT.
  • Overall support accountability for all Robotic Process Automations deployed into production via AZ IT.
  • Builds strong strategic partnerships with key business and IT stakeholders.
  • Ensure appropriate use of the platform in line with the agreed RPA Operating Model and Playbook
  • Leads a team of IT resource aligned to the RCC priorities and deadlines
  • Contributes to the ongoing development of the RPA strategy aligned with the business vision, needs, and priorities in close collaboration with the business product owner.
  • Continually staff the team based on demand and develop skills of the team to ensure maximum effectiveness
  • Gains deep understanding of business requirements and develops strategy to align technical solutions.
  • Defines and adheres to software engineering & platform engineering best practices.
  • Contributes to the IT Leadership team for RPA, acting as a technology advisor, aids with business planning, identifying Information Technology systems implications and providing recommendations to support business objectives.
  • Contributes to the development of AstraZeneca-wide RPA Information Technology policies, processes, and standards.
  • Actively contributes to developing strong relationships with stakeholders, suppliers and partners in collaboration with other key members of the Science and Enabling IT team.
  • Identify examples of best practice regionally and globally to help shape technology choices to meet business requirements and outline strategic Information Services programs.

Education, Qualifications, Skills and Experience


  • Proven PRA platform delivery experience operationally as well as on a managerial, strategically and leadership level. You will be expected to be an expert in both the process and the actual robot creation.
  • Experience with RPA tools and platforms such as Automation Anywhere.
  • Proven experience of leading and growing/developing performant Software Engineering teams.
  • In-depth understanding of how to design and test automation bots at scale
  • Significant experience of using Agile approaches at scale, across projects and products.
  • Proficiency in planning, change management and problem solving and able to resolve issues of a highly complex and strategic nature.
  • Software engineering background and capabilities.
  • Strong understanding of modern cloud architectures and offerings.
  • Significant experience of leading senior teams with a demonstrable track record of motivational and achievement-oriented leadership.
  • Strong communication and relationship building skills with the ability to influence others to achieve objectives.
  • Advanced level of proficiency in planning, change management and problem solving and able to resolve issues of a highly complex and strategic nature.
  • Experience of driving and leading innovative solutions.
  • Awareness of current developments in the Information Technology marketplace.
  • Working with and managing the day to day activities of off-shore team members.
  • Experience of working in a global matrixed organisation


  • Automation Anywhere platform experience
  • Degree or appropriate accreditation in a Software Engineering related field
  • Strong software engineering skills.
  • Experience of working within a quality and compliance environment and application of policies, procedures and guidelines.
  • Demonstrate initiative, strong customer orientation, and cross-cultural working.

AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law.

Robotic Process Automation (RPA) Global IT Delivery Lead- SEUIT
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